Business CaseThe handling of general customer enquiries is creating a huge draw on resources within the GasEl Service Centre. In this assessment, working in groups you are required to prepare Bus

Business Case
The handling of general customer enquiries is creating a huge draw on resources within the GasEl Service Centre. In this assessment, working in groups you are required to prepare Business Case to justify an investment in a web based FAQ facility to GasEL management. In your business case you are also required to show that you evaluated various options. These options are:• Invest in Web based FAQ Facility (the option that you recommend to management)• Simplify the procedures around the handling of customer queries (Process Simplification)• Set up specialist team in the Service Centre to deal with Customer Queries (Restructuring)• Doing Nothing (Status Quo). This means that customers will continue to contact the Service Centre for general query information.You should weight the Advantages and Disadvantages of each option in the template and the team should recommend the Web-based investment. All remaining sections of Business Case template should focus on the recommended option.Specific Instructions:Please see attached to prepare your business case:Template provided to guide the completion of the Business CaseSwot Analysis Case Study Brief documentWorked example of a completed requirements specification for a Frequently Asked Questions (FAQ) facility on the GasEl WebsiteProbability and Impact Scales and Grids for evaluating RisksDistribution of Time Spreadsheet and Business Case Data Spreadsheet

Calculate Your Essay Price
(550 words)

Approximate price: $22

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
The price is based on these factors:
Academic level
Number of pages
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more

Christmas Offers! Enjoy 10% OFF this Festive Season using the coupon code: nation10