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Assignment 1: LensCrafters Case Study
****************NO PLAGIARISM PLEASE, AND FOLLOW ASSIGNMENT INSTRUCTIONS***************
This assignment requires student complete an analysis of the LensCrafters case from Chapter 6 of the text.
Evaluate LensCraftersÃ¢â‚¬â„¢ operations strategy and explain how the organization seeks to gain a competitive advantage in terms of sustainability.
Analyze how operation management activities affect the customer experience. Select two (2) operation management challenges and provide the solutions for confronting them.
Examine LensCraftersÃ¢â‚¬â„¢ value chain and evaluate its effectiveness to operations in terms of quality, value creation, and customer satisfaction.
Determine the different types of performance measurements that can be used to measure LensCraftersÃ¢â‚¬â„¢ service-delivery system design. Select at least two (2) types that can be applied and provide justifications for the selection.
Examine the different types of technologies applied to LensCraftersÃ¢â‚¬â„¢ service operations and evaluate how the technologies strengthen the value chain.
Use at least three (3) quality resources in this assignment.
: Wikipedia and similar Websites do not qualify as quality resources.
Include a cover page containing the title of the assignment, the studentÃ¢â‚¬â„¢s name, the professorÃ¢â‚¬â„¢s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
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