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Case Study 3: Zappos: Delivering Customer Satisfaction
“Leadership and Ethics” Please respond to the following:
Evaluate the leadership of a leader in your organization, or prior organization, in terms of the seven (7) habits of ethical leaders. Determine one (1) area in which this leader could improve upon, and suggest one (1) action that this leader could take in order to do so.
: Please do not identify workplaces or leaders by name.
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