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Option #2: Reflections on Resolving Work Conflict
For this assignment, you will identify a workplace conflict that you have researched. Address the following in a paper:
Describe the organization and share its URL.
Briefly describe the conflict and make sure to use at least two different sources, such as a newspaper article, a scholarly article, or a trade (business) publication. Do you detect differences in the accounts of the conflict?
Outline the steps in the de-escalation technique used; highlight the benefit of each step in the process.
Identify the conflict resolution or negotiation processes that were used.
Highlight the advantages and disadvantages of the approach.
Describe why you believe the approach was successful or unsuccessful.
What was the end result of the conflict? Analyzing the conflict, what might have been handled differently and by whom?
Your paper should be 4-5 pages in length, not counting the required title and references pages.
Format your paper according to the CSU-Global Guide to Writing & APA (Links to an external site.).
Cite a minimum of six scholarly sources to support your positions, claims, and observations, in addition to the textbook, four of which should be academic, peer-reviewed sources. (You may not use the required and recommended readings for this course.)
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